Windows Server Connections :: Spotlight Cloud Documentation

Windows server Connection Details

Enter / Edit Connection Details using the Spotlight Configuration Tool Open the Configuration Tool. You will find the Configuration Tool on the desktop of the computer where Spotlight Cloud is installed. Double click the desktop icon. Sign in with your Quest account, and then from the Configuration panel, click Connections. This opens the Spotlight Connection Manager. To enter connection details either click Add new Connection or double click on the connection with details you want to edit.

Windows server Connection Details

Address Specify the IP address, hostname, or URL of the Windows Server. If the Windows Server is in a different domain to the Spotlight Diagnostic Server host then specify the address as a fully qualified address (for example, machine1.domain.company.corp). The connection may work intermittently if the address is not fully qualified. Spotlight can only connect to Windows servers in a domain. Spotlight cannot connect to Windows servers in a workgroup.

Windows Server Connection Requirements

Spotlight can monitor the following operating systems: Microsoft Windows 10 (32-bit and 64-bit) Microsoft Windows 8.1 (32-bit and 64-bit) Microsoft Windows 8 (32-bit and 64-bit) Microsoft Windows 7 (32-bit and 64-bit) Microsoft Windows Vista (32-bit and 64-bit) Microsoft Windows Server 2016 (64-bit) Microsoft Windows Server 2012 R2 (64-bit) Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 R2 (64-bit) Microsoft Windows Server 2008 (32-bit and 64-bit) Microsoft Windows Server 2003 (32-bit and 64-bit), however as this operating system is deprecated, WMI issues will no longer be investigated by support.

Windows Server Connection Requirements

Spotlight can monitor the following operating systems: Microsoft Windows 10 (32-bit and 64-bit) Microsoft Windows 8.1 (32-bit and 64-bit) Microsoft Windows 8 (32-bit and 64-bit) Microsoft Windows 7 (32-bit and 64-bit) Microsoft Windows Vista (32-bit and 64-bit) Microsoft Windows Server 2016 (64-bit) Microsoft Windows Server 2012 R2 (64-bit) Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 R2 (64-bit) Microsoft Windows Server 2008 (32-bit and 64-bit) Microsoft Windows Server 2003 (32-bit and 64-bit), however as this operating system is deprecated, WMI issues will no longer be investigated by support.

Troubleshooting Windows Connection Failure

Check the connection details Open the Configuration Tool. You will find the Configuration Tool on the desktop of the computer where Spotlight Cloud is installed. Double click the desktop icon. Windows Server address Check the address is a valid IP address, hostname, or URL of the Windows Server. If the Windows Server is in a different domain to the Spotlight Diagnostic Server host then verify the address is fully qualified (for example, machine1.

Troubleshooting Windows Connection Failure

Check the connection details The Windows Server connection details are entered on the Spotlight Client, Windows Server | Connection Details screen. From the Spotlight Client Click Configure | Connections. Right click on the Windows connection and select Properties. Check the connection details. Click Test to test the connection. Windows Server address Check the address is a valid IP address, hostname, or URL of the Windows Server. If the Windows Server is in a different domain to the Spotlight Diagnostic Server host then verify the address is fully qualified (for example, machine1.
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