Check the connection details
The Hyper-V Server connection details are entered on the Spotlight Client, Hyper-V Server | Connection Details screen.
From the Spotlight Client
- Click Configure | Connections.
- Right click on the Hyper-V connection and select Properties.
- Check the connection details.
- Click Test to test the connection.
Hyper-V Server address
Check the address is a valid IP address or hostname of the Hyper-V server.
Authentication
When Use Diagnostic Server credentials is selected then the account running the Spotlight Diagnostic Server is used to connect to the Hyper-V Server. Ensure the Windows user running the Spotlight Diagnostic Server can access the Hyper-V Server.
If you select to fill in the user and password fields, verify the user has at least a read-only role.
Hyper-V Server availability
Verify the Hyper-V Server is available and accessible over the network. Verify TCP port 135 is open.
The alarm will clear automatically if the error is due to the service being down or network problems and the error condition goes away.